What is Crazy Penguin Elite?

Crazy Penguin Elite is an e-commerce store that specializes in fashionable and comfortable kids wear. We offer a delightful blend of style and functionality with high-quality mercerized cotton and vibrant colors, making our sweatshirts a fashionable choice for both casual and slightly more formal occasions.

What materials are used in your sweatshirts?

Our sweatshirts are made from high-quality mercerized cotton, which provides a soft and comfortable feel. The use of this material ensures durability and long-lasting wear

 Are your sweatshirts suitable for both casual and formal occasions?

Yes, our sweatshirts are designed to be versatile and can be worn for both casual and formal occasions. The stylish designs and vibrant colors make them a fashionable choice for any occasion.

How long does it take to receive my order?

For domestic buyers, orders are shipped within 2-3 days or as per the delivery date agreed at the time of order confirmation. Please note that delivery times may vary depending on the courier company or postal authorities. We will provide you with a confirmation once your order has been shipped.

What is your cancellation and refund policy?

TYROD CLOTHING PRIVATE LIMITED believes in helping its customers as far as possible and has a liberal cancellation policy. Cancellations will be considered only if the request is made immediately after placing the order. However, if the orders have already been communicated to the vendors/merchants and they have initiated the process of shipping them, cancellation requests may not be entertained. For more details, please refer to our Cancellation & Refund Policy.

What should I do if I receive a damaged or defective item?

In case of receipt of damaged or defective item(s), please report the same to our Customer Service team within 7 days of receipt of the products. The request will be entertained once the merchant has checked and determined the same at their end. We strive to ensure the quality of our products, and if you receive a damaged or defective item, we will take appropriate action to resolve the issue.

Can I return a product if it doesn't meet my expectations?

If you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 7 days of receiving the product. Our Customer Service Team will look into your complaint and take appropriate action to address your concerns.

How can I contact Crazy Penguin Elite?

You may write to us at : team@crazypenguinstore.com